Support Networks
FIELD STAFF
Although farmers are responsible for the currency and accuracy of their animal records, LIC's Customer Relationship Managers are available to help you with any aspect of animal performance recording.
For personal, friendly, helpful and professional service, please contact your Regional or Customer Relationship Manager.
CONTACT CENTRE
Got a question about any of LIC's products and services and don't know where to start? Start with our Contact Centre. Our knowledgeable, friendly Customer Service Representatives are there to help (hours below).
Telephone: 0800 264 632
Fax: 07 858 2756
E-mail: minda@lic.co.nz
- For all MINDA and MINDAlink inquiries
- To resolve animal detail and health detail queries
- To order MINDA reports
- To order ear tags
- To request Animal Location Transfer Certificates
- For Animal Evaluation queries
To save time, please have your herd code, participant code and PIN (Personal Identification Number) ready when you phone.
If you do not need to speak to anyone (eg. to order a report), it may be more convenient for you to to fax your request. If you are responding to a query, or wishing to place an order, we prefer it in writing.
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Monday - Thursday |
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7.00 am - 9.00 pm |
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Friday |
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7.00 am - 6.00 pm |
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During busy times of year, and especially in the breakfast to morning tea period and just before afternoon milking, the teams may not be able to answer all calls.
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