FAQ

1. Why isn't Herd Testing cheaper for customers with inline milk meters (ILMM)?
2. Why do all flasks now have barcodes on them?
3. Why are fish bins no longer sent on farm?
4. Why did I receive dirty flasks from LIC?
5. Why did I receive non-barcoded flasks when I am an EZ Link client?
6. Why does LIC always spill my samples?
7. Can I dismantle and clean the equipment for a cheaper price? Or can I pay more for LIC to wash the HT equipment?
8. Why is the LIC lab result lower than the dairy factories result?
9. Why is a SCC only test the same price as a full Herd Test?
10. Why can’t I continue to use Bodmin Meters?
11. How are BWs, PWs and LWs calculated?
12. How does a milk sample become sour?
13. Why is Once a day testing almost the same price as twice a day testing?Also EZ link should make it quicker at theprocessing end which should also make it acheaper service?
Will bacteria and/or somatic cell counts increase if samples are not picked up straight away?
15. Why are the lids on the flasks and seals on the meters sometimes tight?
16. Why is the equipment so old?
18. I updated my herd details the day before my herd test, why hasn’t this information come through for the test